![]() ![]() ![]() To run the Microsoft Windows Installer if Norton AntiVirus was installed from the CD Once you have done this reboot your machine and the DVD should now become available again and be able to read discs. You need to delete any that say upperfilters or lowerfilters. When you click on this key you will have some entries in the right hand pane. Then in the expanded folder here click on the folder that marks this exact name: In the expanded folder click the + next to where it says Class In the expanded folder click the + next to where it says Control In the expanded folder click the + next to where it says CurrentControlSet In the expanded folder click the + next to where it says SYSTEM. Press the + next to where it says HKEY_LOCAL_MACHINE. Make sure you follow these directions EXACTLY or you could seriously fudge the pc. In the list that appears at the top you need to click regedit to open the registry editor. You need to go to the windows start menu and then type "regedit" in the bottom where you can filter out programs. SOURCE: Device Manager identified Code 19 error when
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